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Sustainability | dtac blog - Part 5
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Sustainability

Shaping Online Culture Through Gen Z’s Lens

22 September 2021 - “Generation gap” has long existed in society. However, in the face of increasingly-popular digital technologies, social media have not only changed people’s ideas and behaviors, but they have also created “new space” for people to express themselves. In such situation, online space has often spawned conflicts and deception. Clashing there are two groups of netizens. The first, Digital Migrant, refers to people who were born in the Analogue Age. But they have now migrated to the Digital Age. In this group are baby boomers, Gen X and Gen Y. The second, Digital Native, was born in the Internet Age. They can thus use digital technologies so smoothly. Recognizing that online community would become more pleasant if its members used digital space constructively and safely, dtac has invited youngsters to #changetheworldduringschoolbreak with dtac Young Safe Internet Leaders’ Camp (YSLC) under the theme of “Constructive Online Culture”. Digital natives are welcome to jump in and show what they want to see in the online community via their projects. dtac  features 10 interesting projects from the camp. 1.Jordan Team Its web application is designed to detect fake news in Thailand. Leveraging Machine Learning technology, it has practiced with more…

dtac partners with EEF to connect 2,000 disadvantaged schoolchildren

Aug 11, 2021 - Today, dtac announced it is providing SIMs with unlimited internet connectivity to 2,000 children in Bangkok under the supervision of Thailand’s Equitable Education Fund (EEF). This will allow these schoolchildren to continue studying despite the Covid-19 lockdown. Dr. Kraiyos Patrawart, Deputy Managing Director of the Equitable Education Fund (EEF), said, “The COVID-19 pandemic has impacted both public health and the economy. Many families found themselves with more dependents and many adults have become jobless. EEF found that the average household income of children under EEF supervision dropped by 11 percent in the academic year 2019-2020, down to 1,021 baht per month or only 34 baht a day. The fresh wave of Covid-19 has led to an increase of 10 percent in acute poverty.” Mr. Sharad Mehrotra, Chief Executive Officer at Total Access Communications Plc or dtac, said, “With Thailand now under another lockdown and all schools closed, we must find ways for children to study remotely. Unfortunately, online learning can be a struggle for children who cannot afford a fast and reliable connection. Thus, dtac has several initiatives to support uninterrupted connectivity for students. And the 2,000 SIMs dtac distributed to disadvantaged schoolchildren are one more…

COVID-19 Cases Seeking Hospital Admission or Advice on Home Isolation Advised to Call the NHSO Hotline Only On #1330

dtac OneCall Supports The Emergency Hotline as Hundreds More Call Agents Can Receive Calls from Anywhere, at Any Time   30 July 2021 – At present, many emergency hotlines cannot be reached by the public due to an overwhelming number of calls about COVID-19. Hence, dtac has provided the National Health Security Office (NHSO) Hotline with a dtac OneCall Mobile PBX that expands the available lines for the #1330 hotline and efficiently speeds up connection times. The #1330 hotline is now recommended for anyone who recently tested COVID-19 positive, requires hospital admission or seeks advice on home isolation. The dtac OneCall solution allows 200 mobile phone numbers to receive the public’s calls to the emergency number’s landline, instantly upgrading the call center’s efficiency. These mobile phones are assigned to health officials in the Bangkok area to support so that, together, they can assist the public 24/7 from anywhere, starting 30 July 2021. Most of these calls are from persons seeking hospital admission and ambulance services for COVID-19 cases. The new #1330 National Health Security Office Hotline by dtac OneCall provides numerous benefits: dtac OneCall serves as mobile PBX by expanding the available lines to mobile phones, enabling more personnel to…

dtac’s 5-Point Covid-19 Recovery Recommendations for PM

dtac participated in today's video conference on COVID-19 epidemic control and recovery measures with the Prime Minister Prayut Chan-o-cha, the Thai Chamber of Commerce, and 40 CEOs from Thailand’s leading companies. As a telecom operator, dtac is supporting Thailand during the pandemic with digital solutions and nationwide connectivity. Mr. Sharad Mehrotra, CEO of Total Access Communication PLC or dtac, proposed five recommendations on COVID-19 in Thailand: 1. Epidemic control with anonymous mobility data: dtac has been working with health authorities to use aggregated, anonymized data to study population movements for the purpose of disease tracking. This can support rolling out vaccines, target testing sites, and identify high-risk areas where COVID-19 clusters are likely to form. 2. Effective communication: Highly coordinated omni-channel public messaging will improve public adhesion to health recommendations. The government should also consider streamlining the COVID-19-related apps currently in use. The success of contact tracing apps requires about 70 percent of the population use them, as seen in Singapore. Having a single app for Thailand’s COVID-19 tracing, vaccine registration and information would support this goal. 3. Remedial measures for entrepreneurs: As movements are restricted and crowded public places highly risky, the success of online commerce will be critical.…

MoPH behind push for full vaccination of seniors to fight mortality crisis Over 60s can register for extra shots from Monday 12 July through mobile providers AIS, TRUE, dtac and NT – jabs start 16-31 July at Bang Sue Central Vaccination Center

11 July 2021: Dr Somsak Akksilp, Director-General of the Department of Medical Services of the Ministry of Public Health, said, “The pandemic crisis has become acute in Greater Bangkok as case numbers are rising. New measures and curfews have now been implemented in many areas to reduce the spread of infection. The most worrying statistic is that if the over-60s become infected, they have a significantly greater chance of mortality from Covid than other groups. For this reason, we are making every effort to secure vaccination for older people aged 60 and over and create immunity for this group.” Bang Sue Central Vaccination Center is thus opening vaccination registrations for citizens aged 60 and over through the registration channels of AIS, TRUE, dtac and NT with the support of NBTC from 12 July 2021 from 09.00 onwards, for vaccination appointments running from 16-31 July 2021 at 09.00-17.00. The channels of each mobile provider comprise: AIS : www.ais.th/vaccine TRUE : USSD press *707# dial out for TrueMove H numbers exclusively, at website vaccine.trueid.net and QR Code by scanning from TrueVisions or other True media channels. For more information, please call Tel. 02-700 9022 or visit www.truecorp.co.th dtac : dtac app and…

dtac Offers Assistance to Rescue Personnel and Residents Affected by the Factory Explosion and Fire in Soi Kingkaew

July 6, 2021 – dtac wishes to extend our concern and support to rescue personnel and everyone affected by the recent factory explosion and fire in Soi Kingkaew, Bang Phli Yai subdistrict, Bang Phli district, Samut Prakan province. dtac is monitoring the situation continuously and offer assistance to our customers affected by the incident as follows: dtac Prepaid Customers – dtac prepaid customers residing in the 5 km radius evacuation zone will receive 1 GB of free data with an extended period to 7 days from 6-12 July 2021. dtac Postpaid Customers – dtac postpaid customers residing in the 5 km radius evacuation zone shall receive a due date extension by 7 days, 1 GB of free data for a period of 7 days from 6-12 July 2021. dtac has sent out SMS to customers in the affected area of the above offers in support of alleviating impact from the incident and to ensure uninterrupted mobile phone service to monitor the situation and for communications. dtac is also donating 6,600 bottles of drinking water for affected residents and rescue personnel working to contain the situation via Ruamkatanyu Foundation headquarters in Bang Phli district, Triam Parinya Nuson School located near ground…

dtac announces equal benefits for LGBTQ employees

dtac has announced a set of policies to foster inclusion of its lesbian, gay, bisexual, transgender and queer (LGBTQ) employees. The policies reaffirm that dtac has zero tolerance for discrimination based on gender and sexual orientation, while also offering new benefits for LGBTQ employees. The benefits dtac offers to legally wed couples will now be offered to same-sex couples in committed relationships. In addition, dtac now offers parental leave for adoptions and medical leave for gender reassignment surgery. dtac expects the policies to foster diversity and inclusion, which will in turn increase productivity and improve services. Nardrerdee Arj-harnwongse, Chief People Office of Total Access Communication PLC, or dtac, said, “dtac is passionately committed to the equal treatment of all our customers and employees. We have zero tolerance for discrimination based on gender, sexual orientation, age, ethnicity, or religion. This has long been part of our code of conduct. Our new policy for LGBTQ employees reaffirms our existing position on diversity. But it also extends our benefits to be fairer and more inclusive in every aspect of our employees’ lives, from marriage to health and parenting. The net result of fairer policies for LGBTQ is to drive our diversity and inclusion…

10 Facts from Cyberbullying Insight: Woes and Voice of Thai Gen Zers

25 June 2021- During the past many years, Thailand has shown greater awareness of cyberbullying with the government, the private sector, and civil society joining forces in addressing the issue. The utmost essential solution to cyberbullying, however, lies in “regulatory standard” that delivers “protection” to victims and holistic efforts that lead to sustainable changes. Asst. Prof. Thanee Chaiwat, Director of the Chulalongkorn University’s Chulalongkorn Experimental Economics Center, has been the researcher behind the efforts to develop “Anti- Cyberbullying Guidelines”. To ensure this playbook truly addresses all aspects of cyberbullying, his research collected data via Jam Ideation platform. In-depth unstructured interviews were conducted to gather opinions that reflect the situation, recognize problems, and manage real-life cyberbullying impacts on target groups. As target groups answered open-ended questions, they opened up and gave insight. The interviews have provided ten interesting facts as follows: Gen Zers define “Cyberbullying” as “Posting slanderous content, either knowingly or unknowingly, on social media to spread negative information that shames, humiliates, and degrades others”. The definition also covers comments, LIKEs, shares, or reposting of such posts. Because the online world makes it easy to hide one’s identity, bullying is “easier and more widespread”. Slanderous posts on the basis of…

dtac launches online brainstorming platform for teenagers to fight cyberbullying

June 21, 2021 - dtac is about to launch its annual 72-hour brainstorming platform which allows Thai teenagers to meet online and devise solutions against cyberbullying.  Launched in conjunction with Stop Cyberbullying Day, the #BraveAgainstCyberBullying (#ให้ไซเบอร์บูลลี่จบที่รุ่นเรา) campaign is key to dtac’s continued efforts to make the internet a safe space for all. The focus this year is on modernizing Thailand’s national guideline and lifting standards that would lead to better online safety for teens and children. A mass ideation session will run online from June 25 at 8 pm to June 28 at 8 pm The inputs from the campaign will then be summarized and proposed to relevant organizations. On-uma Rerkpattanapipat, Head of Corporate Communications and Sustainability at Total Access Communication Plc or dtac, said: “As part of our continuous efforts to create a safer online environment, dtac has run its flagship Safe Internet program for seven years. This year, dtac will focus on driving public policy and regulatory compliance against growing cyberbullying problems. We see more and more countries developing codes of conduct, standards or even regulations to ensure the rights of victims and address the problems across bullying food chain. And it’s time Thailand join this effort.” According…

A Second Serving of Must-Try Delicacies from dtac Net for Living’s Shop Riak Yim (Shop4Smile)

Snatch Up These Delights by New Online Entrepreneurs, from Catch-of-the-Day Seafood to Organic Produce17 June 2021 – dtac Net for Living is introducing a new range of tasty picks in the Shop Riak Yim (Shop4Smile) campaign, ranging from spicy marinated seafood, steamed mackerel, preserved seafood and traditional Chinese sausage to organic rice and indigenous avocados. These products are all made by small entrepreneurs who are adapting to the new normal by building an online presence thanks to training from dtac Net For Living.The first phase of dtac’s “Shop Riak Yim” (Shop4Smile) Facebook page was hugely successful with partner retailers receiving 40-70% more orders. For the second phase of Shop Riak Yim, the coaching team at dtac Net for Living has curated a wide range of delights to get Thailand’s best foods delivered at home at a time when travel is restricted. Simply visit the dtac Facebook page to find these hot picks.Latest Additions in dtac Net for Living’s “Shop Riak Yim”BFbabefoods Pu Gung Dong (Spicy Marinated Crab and Shrimp) – This super fresh crab, shrimp, and cuttlefish roe are marinated in a spicy sauce before freezing to lock in both the freshness and spiciness. The banana shrimp, blue swimming crab,…