Network

dtac is back on the path to sustainable growth

28 January 2020 – Total Access Communication PLC. or dtac reported strong performance in 2019 with year-on-year growth in quarterly service revenues excluding IC in both Q319 and Q419 as well as significant net profit improvement year-on-year in 2019. The strong performance was mainly driven by consistent network improvements and better customer experience. Alexandra Reich, dtac’s Chief Executive Officer, said “The results in 2019 gave us a comfort that we are back on the path to sustainable growth. Our customer experience has significantly improved from our customer-centric network optimization. Our customers, both prepaid and postpaid, are responding well to our network improvements, our revitalized distribution as well as our efforts to create a more personalized user experience. Our strategic focus for 2020 will be on never-stop improving customer experience, further strengthening our network and readying the organization for the future.” Throughout the year, dtac has worked consistently to improve the quality and footprint of its mobile network. In 2019, approximately 4,700 base stations on TOT’s 2300MHz were added, bringing the total number of 2300MHz base stations to approximately 17,400. At the end of 2019, total subscriber base stood at 20.6 million with a subscriber loss of 560,000 during the year.…

11 Telecom Operators Ink Deal With TOT on Underground Cables

Jan 15, 2020 – Eleven telecom operators member of Thailand’s Telecommunications Association under Royal Patronage have signed a Memorandum of Understanding (MoU) on an underground cable rental agreement operated by TOT, the state telecom enterprise, to accelerate the government’s Smart City project. The 11 members are ALT Telecom Plc, Advanced Wireless Network Co., Ltd., Cable Connect Co., Ltd., dtac TriNet Co., Ltd., Interlink Telecom Plc, Symphony Communication Plc, TCC Technology Co., Ltd., Triple T Broadband PCL., True Internet Corporation Co., Ltd., True Move H Universal Communication Co., Ltd. and United Information Highway Co., Ltd. The MoU will enable the parties to collaborate for the commercial use of shared infrastructure operated by TOT nationwide. TOT has set rental fees from 9,650 baht per subduct per kilometer per month, in line with market benchmarks from the National Broadcasting and Telecommunications Commission. (One subduct is equivalent to three to four microducts.) The operators are likely to secure a volume discount based on existing and new contracts as well as contract length. The public will benefit from the lower charges, improving all Thais’ access to connectivity services. The move is aimed at reducing visual pollution, avoiding duplicate investments and encouraging fair competition. The replacement…

dtac picks up bid documents for spectrum auction

January 8, 2020 – Today, dtac picked up bid documents for the February 16 spectrum auction to be held by the NBTC. The documents contain all the relevant information regarding the upcoming multiband auction. Mr. Narupon Rattanasamaharn, Senior Vice President, Head of Regulatory Division and Mr. Lertratana Ratananukul, Senior Vice President, Head of Government Relations of Total Access Communication PLC or dtac, on behalf of dtac TriNet Co., Ltd. picked up bid documents for the multiband auction of 700 MHz, 1800 MHz, 2600 MHz and 26 GHz spectrum license from the National Broadcasting and Telecommunications Commission (NBTC). dtac will now conduct a feasibility study of the criteria and procedure for the license and will submit it to both investment and full board meetings to make a decision on the auction.

dtac reveals data usage peaks on New Year’s Eve, Facebook ranks most used mobile app

Jan 1, 2020 – dtac revealed a record surge in traffic during New Year’s Eve, growing 150 percent higher than the previous year thanks to the popularity of live video streaming via social media platforms like Facebook, which dominated mobile application usage over the New Year. Prathet Tankuranun, Chief Technology Officer at Total Access Communication PLC or dtac, said, “As the clock ticked over to 2020, we saw data usage skyrocket by 150 percent compared to last year (as of Jan 1, 07:00 am). The peak period ranged from 08:00 pm to 09:00 pm. on Dec 31, 2019.” “Data traffic during the New Year countdowns is by far the busiest hour of the busiest day of the year. That’s why dtac allocated additional network engineers to ensure smooth connectivity 24 hours a day. We also boosted our network capacities with portable towers at New Year’s Eve countdown destinations,” added Mr. Prathet. Bangkok ranked the highest for data consumption. In provincial areas, the highest data usage in Northern Thailand went to Chiang Mai, Ubon Ratchathani in the Northeast, Ratchaburi in the West, Samut Prakan in Central Thailand, Chonburi in the East and Songkhla in the South. The top five most popular…

dtac readies to provide smooth connectivity during New Year 2020 celebration

Dec 24, 2019 – dtac is boosting its network capacity in preparation for the surge in demand on mobile networks expected on New Year’s Eve. The extra capacity will ensure customers enjoy smooth connectivity at this critical time. New Year’s Eve countdown destinations will be prioritized by rolling out temporary sites, mobile units and a 24-hour special taskforce for customer service and network management. Prathet Tankuranun, Chief Technology Officer at Total Access Communication PLC or dtac, said: “dtac is set to provide unbuffered connectivity, delivering happiness to all customers during the New Year festival and long holidays. The Network Operation Center will be staffed accordingly, with a team dedicated to delivering optimum coverage over the New Year period at three prime locations: New Year’s Eve countdown sites, transportation hubs and holiday routes.” New Year’s Eve countdown destinations Ahead of the New Year’s Eve celebration, dtac’s engineering, marketing and sales team have put measures in place to boost capacity at major hotspots around Bangkok, such as CentralWorld, Mega Bangna, Asiatique, Icon Siam, Central Plaza Westgate and Future Park Rangsit. In provincial areas, capacity upgrades are also being carried out at popular hotspots. For example, Northern Thailand will include Tha Phae Gate,…

dtac prepares mobile network for spectators of historic Royal Barge Procession on Dec 12

Dec 10, 2019 - Total Access Communications Plc or dtac has doubled its mobile signal capacities along the Chao Phraya river in preparations for the Royal Barge Procession set on Dec 12, where crowds are expected to witness the beauty and ancient culture of Thailand. Prathet Tankuranun, Chief Technology Officer, Total Access Communication PLC or dtac, said: “On this special occasion as part of the year-long celebration of His Majesty King Vajiralongkorn’s coronation, dtac is ready to provide the full capacity of its mobile networks in support of this auspicious event’s spectators. dtac has doubled its capacity and added temporary sites, mobile units as well as small antennas along the journey, which is set to start from Tha Wasukri Royal Pier in the Dusit district and end at Wat Arun Wanaram, on the western bank of the Chao Phraya River.”

Telenor outlines 10 technology trends that will shape 2020

December 4, 2019 – From the “Internet of Bodies” and Green Tech to DIY AI and trends in digital trust, a host of new technology solutions, along with complex Big Tech conversations, will make for a paradoxical and exciting 2020, says Telenor Research. In the last decade, mobile service providers, device makers and Internet companies built a virtual second world for us to live, work and play in – a digital one. At the start of this new decade, Telenor Group’s research arm believes that people will reflect more on how our real world and this new digital reality should safely and productively intersect. “Many of the trends we spotlight for next year show innovation charging ahead faster than ever, enabled by more access and more demand, as well as by revolutionary new tech platforms and sociopolitical forces,” says Bjørn Taale Sandberg, Head of Telenor Research. “At the same time,” Sandberg adds, “other trends suggest we are having a common technological epiphany, a kind of digital realisation. People are waking up and examining how and where technologies, including AI, Machine Learning, IoT, and new network innovations will best and most securely connect them with the people and things that matter…

dtac proposes NBTC to adjust auction timing to allow for inclusion of 3500MHz to acquire most efficient portfolios for 5G deployment

December 2, 2019 – Participating in the public hearing to be organized by NBTC on December 3rd, dtac will make a number of recommendations to NBTC regarding the multi-band spectrum auction scheduled in February 2020. Mr. Marcus Adaktusson, Chief Corporate Affairs Officer, dtac said, “A well-designed and well-timed spectrum auction is critical to 5G deployment in Thailand. While we welcome the proposed multi-band auction model, we propose adjusting the timing of the auction to allow for inclusion of the 3500MHz band. This to allow bidders to acquire the most efficient spectrum portfolios for 5G deployment.” dtac’s recommendations are designed to promote sustainable 5G in Thailand; the main points are as follows: Adjust auction timing to include 3500 MHz dtac welcomes a multi-band auction model, however timing should be adjusted to allow for inclusion of 3500MHz to allow bidders to acquire the most efficient portfolios for 5G deployment. Technically, spectrum in the 2600MHz and the 3500MHz band could be substituted for 5G since they have similar properties. It should be noted that 3500MHz spectrum is the key band for the global 5G ecosystem. Set spectrum caps in a way which avoids potential market distortion Given the 190MHz of the 2600MHz spectrum…

dtac doubles mobile network capacity for Pope Francis’ Apostolic Visit

Nov 20, 2019 - Total Access Communication PLC or dtac has doubled its mobile signal capacities at the locations where His Holiness Pope Francis is scheduled to make a visit on the occasion of of the 350th anniversary of the establishment of the Apostolic Vicariate of Siam, as well as the celebration of the 50th anniversary of the establishment of diplomatic relations between the Kingdom of Thailand and the Holy See, during 20 to 23 November. Mr. Prathet Tankuranun, Chief Technology Officer, Total Access Communication PLC or dtac, said: “dtac’s engineering team has undertaken signal reception surveys on the locations where His Holiness Pope Francis will be visiting to Thailand. We’ll have a 24-hour response team and are doubling our network capacity in those areas.” dtac has been in full preparation to ensure a smooth network experience for the public in what is expected to be highly-congested areas, doubling its capacity with additional, temporary sites, mobile units as well as small additional antennas. In particular, the National Stadium is expected to welcome 50,000 Catholics to attend the Holy Mass. Additional locations include St.Louis hospital where the Pope will meet with medical staff and a visit to the St. Peter’s Parish…

dtac and Ericsson sign partnership for advanced network operations

October 29, 2019 Ericsson (NASDAQ: ERIC) and dtac (SET: DTAC) signed a partnership agreement today to launch an advanced, customer-centric network operations model starting from January 2020. Ericsson will be managing dtac’s network operations across the country with the Ericsson Operations Engine while dtac retains the network’s strategic planning and the ownership of its assets. The Ericsson Operations Engine, a data-driven approach powered by Artificial Intelligence (AI), will enable dtac to ensure next-generation connectivity and allow its customers to benefit from secure and reliable network performance as well as a constantly-improving user experience. This agreement involves the transfer of around 400 experienced professionals to Ericsson, who will continue to perform their current responsibilities to ensure a seamless transition. Alexandra Reich, CEO of Total Access Communication PLC, or dtac, said: “dtac has made significant network improvements in 2019. By partnering with Ericsson, we will be able to deepen our focus on customer needs and behaviors while we remain committed to developing a robust and fit-for-future network. We have been partnering with Ericsson for nearly 10 years and we are confident that this brings our network modernization to the next level as we prepare for 5G.” With increasing data traffic growth, automated…

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