Product & Services

Accelerate digital adoption for all Thais: empowering you to live the life you truly want   Oct 6, 2021 – Riding the wave of digitalization, dtac is fast forwarding its digital agenda to go beyond core telecom and connectivity services. dtac is building a rich digital eco-system and innovating its digital service operating model, turning dtac app to be a “super app”. “Over the past months of pandemic, we’ve witnessed a phenomenal growth in digital adoption among dtac subscribers. dtac has fast forwarded our digital agenda by digitalizing our core business, accelerating our digital to nurture one-to-one relationship with our thriving customers, and going beyond connectivity through super-agile partnership model to bring under-penetrated services to mass”, said How Lih Ren, Chief Marketing Officer at Total Access Communications Plc or dtac. Digitalizing the core business         Over the last few years of investment in digitalization, customer experience has improved significantly as a result of high rates of digital adoption. dtac shops has transformed digitally to 100% paperless operations, with automation to optimize many labor-intensive processes.  More than 90% of retailers has adopted digital tool in their daily sales and services activities. dtac digital share of sales has gone beyond 70%, with refill, bill…

Best-ever lineup of iPhone will be available on October 8 1 October 2021- dtac will offer the innovative and elegant iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13, and iPhone 13 mini. Redesigned inside and out, iPhone 13 Pro and iPhone 13 Pro Max introduce the most advanced pro camera system ever on iPhone, Super Retina XDR display with ProMotion, improved battery life, the Apple-designed A15 Bionic chip with 5-core GPU, and an advanced 5G experience iPhone 13 and iPhone 13 mini feature the most advanced dual camera system ever in iPhone and the powerhouse A15 Bionic chip in a sleek and durable design. Customers will be able to pre-order the iPhone 13 lineup beginning on October 1 with availability on October 8. Featuring an advanced 5G experience with more 5G bands, the iPhone 13 lineup works in more places on 5G for greater coverage and performance.1 Available in four stunning finishes — graphite, gold, silver, and the all-new sierra blue — iPhone 13 Pro and iPhone 13 Pro Max, introduce an all-new Super Retina XDR display with ProMotion featuring an adaptive refresh rate up to 120Hz, making the touch experience even faster and more responsive. They also introduce…

dtac Business recommends the BAMS Solution to manage Work from Home activities, data, and report tracking to make running a business from home easier, healthier, and more efficient. Key benefits: efficient management of employee productivity, improved customer engagement and sales, customizability, and the most comprehensive aftersales services in the market   28 September 2021 –A recent study found that 76% of staff experience burnout on the job at least sometimes, drastically reducing productivity.* It’s a big concern for executives who fear losing their best team members. Understanding the causes of burnout and how to prevent it has become a top priority. dtac Business recommends Business Activity Management System (BAMS) to help executives stay on top of both remote and in-office staff activities to ensure smooth operations and customer engagement from anywhere, anytime. 3 Tips to Prevent Employee Burnout: 1.Allocate the amount of work per employee appropriately Allocating an appropriate amount of work for each employee is always important, but many companies often find themselves in situations where some employees are overloaded. Work overload results in reduced work quality and employee efficiency. Executives need to off-load work from overloaded staff and allocate it to other staff after  verifying the new staff…

27 September 2021 – dtac will offer the highly capable and affordable iPad (9th generation) Wi-Fi model and iPad mini Wi-Fi model, with a new all-screen design. iPad mini features an all-screen design, the A15 Bionic chip, 5G, Center Stage, and more. iPad features the Apple-designed A13 Bionic, Center Stage, True Tone, and now starts with double the storage. Customers will be able to pre-order iPad (9th generation) Wi-Fi model and iPad mini Wi-Fi model on September 27, 2021. For complete pricing and availability details, please visit www.dtac.co.th    

September 23, 2021 - dtac has heightened its measures against unsolicited text messages in response to the order issued by the National Broadcasting and Telecommunications Communication (NBTC). In addition, the firm is preparing to launch a communication campaign, raising awareness on how to knowingly unwanted SMS and promoting digital literacy on online risk.  dtac has a strict policy over unwanted messages with processes of SMS filter from service registration request. If fraud or scams are detected, dtac will make a suspension of services immediately. There are four categories of misleading contents: Phishing SMS is the act of committing text message fraud to try to lure victims into revealing their information unintentionally, such as SMS that offers loans or may invite you to enter a competition for a great prize. Advertising SMS containing inappropriate content such pornography. SMS that invite you to join any sorts of gamblings. SMS that can lead to unauthorised charges. However, protecting consumers from text messaging spam requires an expansive collaboration to investigate the issues and exchange information of suspect senders, leading to proactive approach, while customer privacy remains. Moreover, the standards for the industries are needed among multiple players, from the national telecom regulator NBTC, the…

15 September 2021 - dtac will offer the best-ever lineup of iPhone, including the innovative and elegant iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13, and iPhone 13 mini. Redesigned inside and out, iPhone 13 Pro and iPhone 13 Pro Max introduce the most advanced pro camera system ever on iPhone, Super Retina XDR display with ProMotion, improved battery life, the Apple-designed A15 Bionic chip with 5-core GPU, and an advanced 5G experience. iPhone 13 and iPhone 13 mini feature the most advanced dual camera system ever in iPhone and powerhouse A15 Bionic chip in a sleek and durable design. Customers will be able to pre-order the iPhone 13 lineup on 1 Oct 2021 with availability on 8 Oct 2021. For complete pricing and availability details, please visit www.dtac.co.th      

dtac business will offer Google Workspace to help SMEs to overcome challenging times professionally with free business email domains and Thai-speaking after-sales support to achieve an uninterrupted workflow Boost work efficiency like a professional with WorryFree Plus Pro. Starting from 499THB, you will benefit from full dtac mobility, with max speed internet and a Google Workspace license that comes with a free e-mail domain. (Special offer is available only at dtac business) 9 September 2021 – dtac business, the leading telecom and business operation solutions provider for corporate clients supports SMEs through their digital transformation during the COVID-19 crisis. The partnership allows dtac to offer Google Workspace collaboration and connectivity solutions to help SMEs work in these challenging times with improved efficiency, convenience, and cost-effectiveness. Thai-speaking after-sales support also ensures worry-free work migration and an uninterrupted workflow. Mr. Rajiv Bawa, Chief Business Officer, Total Access Communication PLC (dtac), stated, "dtac business understands that SMEs are going through tough times while still seeking business growth amidst the COVID-19 pandemic.  Like their large corporation counterparts, SMEs also need to work from home and look for more flexible "new normal" ways to work. At the same time, they also need to strengthen their…

Delicious Foods Delivered to the door from over 100 world-class Restaurants in 15 Central Department Stores in the Greater Bangkok this 27 August – 31 October 2021 Enjoy delicious food safely at home with the campaign ‘Central X dtac Reward Jai D Offer Instant Discounts for Food Ordered via Robinhood app'. This is the best value promotion of the year with great menus from renowned restaurants – the best food destination is Central. dtac customers don’t miss good deals with 50 Baht discounts for just 200 Reward coins (redeem via dtac app) for food orders of 100 Baht minimum from renowned restaurants in Central Department Stores using Robinhood app. Participating restaurants include Kam's Roast, Tsuta, Kaithong Original, Hong Bao, Greyhound Café, Salapao Ko Uan, The Coffee Academics, Sukishi Korean Charcoal Grill, Sukishi Every day, Sukishi Buffet, Bonchon, mx cakes & bakery, The pizza company, Rueanpetch Suki, GAGA, Chounan, Mom&Sis, Chuan Kitchen, ZEN, Cold Stone Creamery, Katsuya, Mister donut, Ootoya, Pepper lunch and over a 100 more. 1 September 2021 – Central Pattana PCL synergize with leading companies: Total Access Communication PLC or dtac; and Robinhood the Thai food delivery service, to offer happiness to dtac subscribers and Robinhood app users.…

27 August 2021 – Cheer on the AWC: Arena of Valor World Cup 2021 champion dtac Talon e-sports team in the upcoming “RoV Pro League 2021 Winter” semi-final this 16-17 October. The greatest RoV e-sport tournament in Thailand will see the battles of eight leading e-sport teams competing for the pot of 10-million-baht prize money. Thai e-sports team dtac Talon made history this July by winning the AWC: Arena of Valor World Cup 2021 on July 18, 2021, without a single loss throughout the tournament. AoV: Arena of Valor is widely known in Thailand as RoV, and AWC is the ultimate competition for this multiplayer online battle arena (MOBA). The prize pool was half a million dollars, with dtac Talon snatching the top prize of 200,000 dollars. dtac Talon is the result of the partnership between the mobile operator dtac and Talon Esports, an esports organization headquartered in Hong Kong. It was founded in 2017 by a group of gaming enthusiasts and is now one of the fastest-growing esports organizations in the Asia-Pacific. dtacblog spoke to the team and their dtac sponsors about their success and next goals in esports tournaments. “We underwent extensive training with a very strict schedule…