Product & Services

dtac to Offer All-New iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max

The iPhone 14 lineup is now available to pre-order and will be available at dtac shop starting September 16, 2022 15 September 2022 - dtac will offer the most advanced iPhone lineup ever with iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max, all with a durable and sophisticated design, superfast 5G, impressive camera upgrades, and vital new safety capabilities. iPhone 14 lineup and iPhone 14 Pro iPhone 14 and iPhone 14 Plus introduce new technologies and groundbreaking new safety capabilities, featuring two sizes — 6.1 inches and 6.7 inches.[1] The powerful camera system brings impressive upgrades and huge improvements to low-light photos, thanks to the enhanced image pipeline, Photonic Engine. Offering stunning video quality, both models also include a new Action mode for incredibly stable video, and Cinematic mode, now available at 4K at 30fps and 4K at 24fps. New vital safety capabilities — Crash Detection — help connect iPhone users with emergency assistance when they need it most, and with the A15 Bionic chip with 5-core GPU, gorgeous Super Retina XDR display, amazing battery life, industry-leading durability features, and superfast 5G, this lineup is more advanced than ever before. iPhone 14 and iPhone 14…

dtac will offer the most advanced iPhone lineup ever

9 September 2022 -dtac will offer the most advanced iPhone lineup ever with iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max, the new Apple Watch Series 8 and Apple Watch SE with groundbreaking technology and performance, Apple Watch Ultra with a completely reimagined design and extraordinary new capabilities, and the second generation of AirPods Pro, the most advanced AirPods yet. Customers will be able to pre-order all iPhone models beginning 9 September 2022, with availability for iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max beginning 16 September 2022, and 7 October 2022 for iPhone 14 Plus. Customers will also be able to order Apple Watch Series 8, Apple Watch SE, and Apple Watch Ultra soon. For AirPods Pro (2nd generation), customers will soon be able to order online. For more details please visit https://www.dtac.co.th/apple/iphone-14-pro

dtac Alert Customers On How To Spot Scammers

2 September 2022 – Total Access Communication PLC or dtac advises customers not to respond to social media messages posing as dtac Facebook page, dtac Line, or dtac Line Call Center accounts and claiming to offer significantly discounted subscription packages. Such offers are scams not originating from dtac official social media accounts. How to distinguish between dtac official social media accounts and fake ones: If you get a message via Messenger from someone claiming to be from a dtac Facebook account: dtac's official Facebook page has more than 4 million followers. In the chat box, behind the word dtac, there must be an icon of the correct symbol surrounded by a blue circle. dtac do not allow employees to use their personal Facebook account to contact any customer under any circumstances. If you get a message via Line from someone claiming to be from a dtac Line account: dtac official Line account will show a green or blue shield symbol denoting a verified official account. Beware of ones with a grey shield symbol, as those are not official accounts and can be easily faked. Fake Line accounts often initiate customer contact and ask for personal information. dtac's official LINE account…

dtac Business Launches New Features of MPBX, Highlighting Data Analytics to Create Better Customer Experience in the Social Commerce Era

The survey found that over half of consumers switch brands immediately once they have negative experience The latest version of dtac OneCall MPBX brings additional efficiency with lower cost and more flexibility Aug 29, 2022 - dtac Business has launched the upgraded version of dtac OneCall MPBX, a private telephone network, highlighting five key features which include analytics and measurement that allows businesses to offer personalized service and better customer experience. The move aims to empower SMEs and large enterprises in transforming their business in the social commerce era where customer behaviour has changed significantly in response to the Covid-19 pandemic. Siriya Mongkolchan, Head of B2B Product Development, Business Group, Total Access Communication Plc or dtac, said Covid-19 has reshaped the landscape of consumer behaviour with four prominent trends which are here to stay, including always-connect, the new ‘want-it-now’ customer culture, always-share experience and higher brand engagement. “In this fiercely competitive business environment, a remarkable customer experience, together with attractive pricing and products, is critical to sustained growth. A positive customer experience promotes loyalty, helps to retain customers, and encourages brand advocacy, bringing new opportunities to expand the customer base” said Ms. Siriya. Building Positive Customer Experience with dtac OneCall…

Meet 360TRUCK, the Online Platform Driving Thailand’s Regional Logistics Competitiveness

360TRUCK has chosen dtac OneCall for its professional communications solution 17 August 2022 – Thailand has a unique geo-economic edge within ASEAN. Located in the very center of the region, it is well-positioned to serve as an important logistics hub that connects several surrounding countries. To maintain this important geographical advantage, Thailand must continue to develop sophisticated infrastructure and logistics management, despite the relatively high costs of doing so. Operator of 360TRUCK online logistics platform, ThreeSixty Supply Chain Co. Ltd. aims to help elevate the competitiveness of Thailand’s logistics sector. Moreover, 360TRUCK has chosen the dtac OneCall solution for its Mobile PBX, or mobile call center, service. This state-of-the-art solution meets the logistics leader’s hybrid communications requirements and facilitates prompt customer call handling. 360TRUCK Reduces Costs, Saves Time, Boosts Revenue Ms. Phraeophan Sarochwimolsin, Chief Marketing Officer and Co-Founder of 360TRUCK, explains that in logistics, preventing empty backhauls is critical to controlling costs. “Say you dispatch a truck full of goods from Bangkok to Chiang Mai, but it carries nothing back on its return trip to Bangkok – that is what we call empty backhaul, which is a waste of man-hours, resources, and energy." The 360TRUCK platform features a…

NeuroGenius Helps Individuals and Corporations Harness the Insights of Neuroscience for Personal Growth and Satisfaction

NeuroGenius uses dtac OneCall solution to provide superior service to prospective customers 11 August 2022 – The most complex organ in the human body, the brain has been the subject of countless studies that have helped us understand why we are the way we are, and what makes people from each other. Thailand-based organization NeuroGenius harnesses the insights of neuroscience to analyze systems thinking, or how we think through our decisions. The company offers assessments, corporate trainings, and courses on systems thinking development with a view to support capacity-building for corporations and individuals. In fact, with dtac OneCall, a modern-day solution to handle customer calls professionally, NeuroGenius comes into daily contact with dozens of organizations and individuals who are eager to discover how these assessments and trainings can help them. Mr. Sira Noitippaya, CEO of NeuroGenius and an expert on brain function and systems thinking development, says, “Each day, a person makes 30,000 decisions – both consciously and unconsciously. Even the simplest action, such as picking up a pen, is considered a decision as the brain has analyzed and decided on an action to address a need.” While that may seem like an inconsequential decision, systems thinking development can…

dtac reward Launches Game-Changing New Coins Transfer With 3 Leading Partner Brands: airasia Rewards, M Card the Mall Group, and PTT Blue Card

dtac reward valued customers with dtac reward coins Transfer, a new feature on the dtac app that lets users transfer dtac reward coins out to 3 other partner programs: airasia Rewards, M Card the Mall Group, and PTT Blue Card Conversely, customers can convert points from these 3 partner programs into dtac reward coins on the dtac app, and redeem them for a host of privileges and discounts 9 August 2022 – Elevating the customer experience to the next level, dtac reward launches the dtac reward coins Transfer. The country’s first-of-its-kind program makes points redeemable across three leading loyalty programs: airasia Point, M Point, and Blue Points. This cross-brand collaboration allows app users to enjoy personalized discounts on a myriad of lifestyle offerings from airasia Super App, M Card App, and Blue Card App. Moreover, the dtac app now offers an even greater range of privileges, with discounts on popular food and beverage brands, services, and – of course – dtac call and data top-ups. Mr. How Lih Ren, Chief Marketing Officer, Total Access Communication PLC or dtac, shares, “We launched the dtac reward coins customer loyalty program back in 2020, encouraging our users to redeem Coins in exchange…

dtac Launches Khon Duang D Lucky Number and Wallpaper Campaign Further Enhancing its Lifestyle Offerings on the dtac App

dtac X MootaeWorld launches personalized lucky wallpaper, daily horoscopes, and other luck enhancement features on the dtac app and website Asserting market leadership in the lucky numbers space, dtac offers new lucky numbers including lucky pair, triple, and sequential numbers 29 July 2022 – dtac continues to assert its market leadership in lucky mobile subscription numbers with the launch of the Khon Duang D (lucky person) service. The service is a collaboration with MootaeWorld, Thailand’s first lucky mobile wallpaper, digital oracle and tarot card reading service. Bolstering this campaign is a new wave of personalized lucky subscription numbers that suit your birthday, with the added options of lucky pair, triple, and sequential numbers to choose from. These offerings aim to enhance the luck of dtac customers as they enjoy special privileges via the dtac app, the go-to hub for digital lifestyles, purchases, and payments. dtac is devoted to developing a market for its dtac Beyond services via the dtac app, creating content that will appeal to and satisfy digitally-savvy and trend-conscious users. We discovered that during the peak of the COVID-19 pandemic, out of all the packages available to our customers, 20% of them subscribed to horoscope services. As…

dtac Net for Living x TIJ x Robinhood Launch #ChimRiakYim Campaign to Help Formerly Incarcerated Persons Begin Sustainable Livelihoods

20 July 2022 – dtac Net for Living has teamed up with TIJ and Robinhood to launch the #ChimRiakYim campaign. This campaign features food and beverages prepared by formerly incarcerated persons who have received digital upskilling in order to support new career paths with dignity. In collaboration with the Robinhood delivery app, #ChimRiakYim is offering exciting and delicious deals on the dtac Net for Living Facebook page from 20 -30 July. Helping People Start Over Each year, more than one hundred thousand people are released from prison to restart their lives. For many, however, the transition back into society is fraught with challenges. According to the Ministry of Justice, the rate of recidivism – where formerly incarcerated persons commit new crimes and end up back in prison – have been as high as 13% over the past three years, with former drug offenders making up the majority of such cases. These numbers highlight the need for the justice system to provide more meaningful opportunities and support systems for resocialization. Dr. Anuwan Vongpichet, Deputy Executive Director of the Thailand Institute of Justice (TIJ) says, “TIJ’s vision is to promote change and level up the justice system. We firmly believe that capacity-building…

dtac TriNet announces bond yield of 3.01 – 4.46% per annum, available to investors on 11 – 12 and 14 July 2022

July 5, 2022 - dtac TriNet Company Limited or DTN, a wholly owned subsidiary of Total Access Communications Public Company Limited (dtac), a telecommunications service provider, set interest rates for new bonds at 3.01 – 4.46% per annum. The bonds will be offered during 11 – 12 and 14 July 2022 to institutional investors and/or high net worth investors. The company has been rated "AA" with a "negative" outlook by TRIS Rating Co., Ltd. The bond underwriters are Bangkok Bank, Bank of Ayudhya and Kasikornbank. Mr. Nakul Sehgal, Chief Financial Officer of dtac, shared, “The company had submitted a filing to SEC at the beginning of June to seek approval to issue bonds, and has now set the interest rates as follows: the 1.5-year bond has an interest rate of 3.01% per annum, the 3-year bond has an interest of 3.50% per annum, the 5-year bond has as interest of 4.00% per annum, the 7-year bond has an interest of 4.20% per annum, and the 9-year bond has an interest rate of 4.46% per annum. Interest on the bonds will be paid every 6 months. The bonds have been given "AA" with a "negative" outlook by TRIS Rating Co., Ltd.…

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