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Product & Services | dtac blog - Part 17
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Product & Services

Game-changing Deal! dtac Launches ‘Happy Net’ and ‘Happy Call’ Prepaid SIM Cards: Good Values with Easier and Happier Usage

‘Happy Net SIM card: the fastest internet speed combined with maximum entertainment.’ One year of unlimited data usage for all social networking applications, including Facebook, LINE, Facebook Messenger, Twitter, and Instagram with the fastest speeds. The same internet speed is applied to YouTube as well. ‘Happy Call SIM card: the best value for all calls and no more worries about data charging.’ One year of low rates for phone calls with free usage for chatting or calling via LINE every month. November 8, 2019 – dtac launches ‘Happy Net and Happy Call SIM cards,’ a game changer amid a large number of SIM cards and promotions available as a prepaid service, which sometimes makes decision making for consumers confusing, and most of the products are targeted toward heavy data users. Sukannee Lertsukwibul, Head of Prepaid Market & Product Division at Total Access Communication PLC, or dtac, said, “dtac still emphasizes our core value of focusing on bringing happiness to our customers. We understand that a lot of prepaid users are confused with choices offered on the market. Based on our understanding of consumer insight, we came up with the idea to make our offer easier to understand and to use,…

Srichand Partners with dtac SME to Become the Driving Force in Communication Solutions, Improving Cost Efficiency and Increasing Customer Satisfaction

November 7, 2019 – Srichand, a Thai beauty brand that has been in business for over seven decades, collaborates with dtac as a partner in communication solutions, expecting the partnership to be the driving force behind the lean organization by improving cost efficiency and increasing customer satisfaction. Srichand has been recognized for its success. The company started as a family business, selling beauty products in small, upcountry shops. Over the years, Srichand has been successful in increasing the product sales and expanding their distribution channels, making the brand become one of the leading counter-brands at prominent department stores. Last year alone the company made over 300 million baht from product sales. One of the reasons behind this success is that Srichand believes in collaborating with partners from various industries. The expertise from the partners provide what Srichand needs to make the business thrive. Goal and Strategy of Srichand Rawit Hanutsaha, Chief Executive Officer of Srichand United Dispensary Co., Ltd. and the third generation of the business, said that the success didn’t come from rebranding the logo and packaging, making it more modern; their strategy was different from others when they decided to rebrand a few years ago. The key factor…

Top-up Promotion for dtac Customers Available on SCB Easy App, Including Paying with QR code at dtac Kiosks

October 25, 2019 – Tipayrarat Kaewsringarm, Chief Sales Officer at Total Access Communication Public Company Limited, or dtac,(left) and Natruedee Boonyarattapan, Executive Vice President of Transaction Banking Product Solution and Digital Platform at Siam Commercial Bank Public Company Limited,(right) announce the collaboration between dtac and SCB to offer the top-up promotion from dtac through SCB Easy App. The application allows dtac users to purchase the top-up for both their numbers and for others, making the purchase available anywhere and at any time. This collaboration also provides an option for monthly bill payments via dtac kiosks located in front of all dtac stores. Customers can choose to scan the QR code and pay from their bank account. This service saves time from waiting in line. Digital Services for dtac Customers Current dtac customers can purchase the prepaid top-up package for their own numbers or other numbers through SCB Easy App. Special offer exclusively for SCB customers includes an unlimited data package and free calls between dtac numbers along with double-speed internet, increase the speed from 4 Mbps to 8 Mbps. No additional or hidden costs for all of this. This promotion is available only from now until the 30th November, 2019.…

dtac accelerate Partners with the Expert in Financial Technology GB Prime Pay to Provide Online Payment for Startups

22 October 2019 – dtac accelerate announces their new partner, GB Prime Pay. The collaboration provides an online payment platform for startups powered by dtac accelerate, allowing new startups to offer complete payment options that facilitate the needs of Thai people today. Sompoat Chansomboon, Managing Director of dtac accelerate, said, “dtac accelerate is a program designed to help Thai startups, providing opportunities to these newcomers and allowing them to approach investors much easier. The goal is to enhance startup businesses. The program creates not only great financial opportunities but also chances to work with the first-rate mentors, who will be their consultants. The program also teams up with a several partners from different fields. This variety of expertise helps provide high levels of technology and marketing, leading to the business growth of these Thai startups.” GB Prime Pay, or Global Prime Operation, is an online payment gateway. Earlier this year, the company recently announced its new shareholder Workpoint Group. The business objective of GB Prime Pay is to be an online payment platform for all types of businesses, including small businesses, micro-enterprises, SMEs, startups, social commerce, e-commerce, and large companies. GB Prime Pay participates in dtac accelerate batch 7 by…

dtac Celebrates Thai Airways’ New Route Bangkok-Sendai, Offering Free SIM Cards to All Passengers in the First Flight

October 21, 2019 – To celebrate the occasion of Thai Airways launching their new routes: Bangkok-Sendai and Sendai-Bangkok, dtac is giving away free SIM cards to every passenger flying on the first, maiden flight. The passengers will receive full access to the quality service data provided for both calling and internet while travelling in Thailand and all the other 73 countries around the world. Sukannee Lertsukwibul, Head of the Prepaid Market and Product Division from Total Access Communication Public Company Limited, or dtac, (2nd from right) presents the dtac Happy Tourist SIM card and SIM Go Inter to Priyasiri Juathes, Vice President of Product and Guest Experience Department (2nd from left) and to Kittiphong Sansomboon, Brand and Advertising Department from Thai Airways International Public Company Limited (right). dtac Happy Tourist is Thailand’s no.1 SIM card for tourists. The SIM card is offered together with optional packages that suit everyone’s requirement and special privileges from dtac’s partners, exclusively for dtac Happy Tourist users. Furthermore, dtac also supplies SIM Go Inter for anyone travelling to other countries. The SIM card comes with an internet package pre-connected with quality service providers around the world. Aside from special privileges, the promotion for SIM Go Inter includes calls to Thailand and…

dtac hands Apple’s flagship handset – iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max – to the first group of customers today

18 October 2019 – Tippayarat Kaewsringam, Chief Sales Officer, together with How Lih Ren, Chief Marketing Officer, at Total Access Communications Plc or dtac, has handed three new iPhone 11 models, of which iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max, to the first group of dtac’s customers, who always put trust in dtac by preordering and buying iPhone models over the past years. After dtac announced the availability for pre-orders of the new iPhone 11 since Oct 11 via www.dtac.co.th, the customer feedback is overwhelmingly well with the tripled amount of pre-orders, compared with last year. Special offers for dtac customers include: Up to THB 9,700 discount with 0% monthly installments for up to 36 months or 5% cashback when buying the latest models of iPhone 11. You will get 30% discount for Apple accessories when buying iPhone with dtac Go package subscription, which allows you to get data rollover and 5 GB of data roaming with no charges. Special offers for those who buy iPhone 11: dtac Blue Member who subscribes for more than 12 months will get additional discount of 2,000 baht on top with no advance payments For those who subscribe for more than 12…

dtac returns to year-on-year growth due to network improvements

October 16 2019 – Total Access Communication PLC. or dtac reported strong performance in Q319 with year-on-year growth in quarterly service revenues (excluding interconnect fees, or IC). The turnaround was attributed to network improvements and continuous customer focus. Alexandra Reich, Chief Executive Officer, Total Access Communication PLC. said “The results this quarter mark an important milestone for dtac and are a testament to our focus on never-stop improving. We see that both post- and prepaid customers are responding well to our network improvements as well as our efforts to create a more personalized user experience. Our strategic focus remains on delivering a consistent network experience nationwide and delighting customers by understanding and delivering on their needs.” Throughout the year, dtac has worked consistently to improve the quality and footprint of its mobile network, doubling its rate of cell sites expansion. During Q3’19, the number of 2300MHz base stations reached 16,400, many of which operate on 4G TDD Massive MIMO 64T64R, a technology dtac was the first to deploy in Thailand. dtac also continued on the journey towards 5G by launching a test-bed at its offices in Chamchuri Square and upgrading its virtual core network. At the end of Q319, total…

dtac and CSC, One of Thailand’s Top Four Mobile Companies, Announce a Collaboration to Boost Sales Volume in Q4 at Thailand Mobile Expo 2019

4 October 2019 – dtac and CSC, one of the four major distributors of smartphones, tablets, and IT products in Thailand, announce their collaboration in offering dtac products and services at over 200 locations of CSC shops all over the country at the 34th Thailand Mobile Expo. The biggest mobile event takes place from October 3 – 6, 2019 at Bitec, Bang Na. Intending to offer the best customer experience, dtac pays attention to the entire customer journey that starts at the point of purchase to guarantee a satisfying experience in all channels. This collaboration with CSC does not only offers more products and service distribution channels but also provides customers great deals. Together with CSC, dtac presents great-value promotions, giving customers more choices of new mobile phone releases that come with after-sales services at all CSC shops. dtac Promotions with CSC at Thailand Mobile Expo New customers will receive a discount for mobile phones up to 10,000 baht when registering a new number or changing from a prepaid service to a postpaid service on the terms and conditions, including paying in advance and using dtac for 12 months. New customers will receive a discount for monthly services up to…

Seekster seeks growth by bringing technology to speed up its business by partnering with dtac SME

30 Sept 2019 - Seekster, Thailand’s leading cleaning and maintenance platform startup for properties, is putting focus on small and medium sized enterprises (SMEs) group in order to seek business growth by using WorryFree package, provided by dtac. Additionally, it has broadened its services to internal management for SMEs called “Workforce”, bringing end-to-end solutions to SMEs beyond cleaning and maintenance services. Chatchanart Charanwattanakij, Chief Marketing Officer at Seekster, said technology is the foundation and key factor for startup success and secured growth as it helps solve problems easily, accurately and timely. It speeds up business growth with a faster pace. dtac SME as a technology partner for SMEs, it offers a range of business solutions to lower costs involved with communications. WorryFree package is specifically designed for SMEs, based on their insights, resulting in lower communication expenditure. Seekster plans to further subscribe this package for top-tier maids to attract and maintain them in this platform. Presently, Seekster has been running its operation for almost four years, having more than 10,000 maids and air-conditioning technicians from more than ten companies available. There were around 150,000 customers using Seekster, of which 60% from retail customers and the rest 40% from SMEs. They…

dtac joins hands with the Cambodian Embassy in Bangkok to organize a big concert for Cambodian migrant workers in Thailand.

27 September 2019 - H.E Mr. Ouk Sophorn Ambassador Extraordinary and Plenipotentiary of The Kingdom of Cambodia.together with H.E Dr. Seng Sakda Delegate of the Royal government in Charge Of Director General of Labour, Ministry of Labour and Vacational Training Of Cambodia.(second left), Chathip Ruchanaseree, Pathum Thani’ Vice Governor and Sukannee Lertsukwibul, Head of Prepaid Market & Product Division at Total Access Communications Plc or dtac (right) attended the press conference on the announcement of organizing a big concert, the special event for Cambodian migrant workers in Thailand at Iyara market, Pathumthani. The move is to maintain and strengthen the No 1 position in migrant segment. Presently, the number of Cambodian migrant workers in Thailand is on the rise. Cambodian Embassy in Bangkok plays a critical role in advancing and strengthening bilateral relations as well as taking care of Cambodian’s wellbeing overseas. Likewise, what the Cambodian working in Thailand have trust in using dtac services. A big concert for Cambodian in Thailand will be held for the first time in an effort to specifically deliver happiness and entertainment for Cambodian migrant workers in Thailand as part of the move to strengthen relations between dtac and Cambodian migrant workers. dtac vowed…