Product & Services

14 May, 2020 - dtac will offer the powerful and affordable new iPhone SE. Featuring A13 Bionic, the fastest chip ever in a smartphone, iPhone SE offers unparalleled performance with great battery life, and the best single-camera system in an iPhone that unlocks the benefits of Portrait mode. iPhone SE comes in three beautiful colors — black, white and (PRODUCT)RED — with a popular design built to withstand the elements with dust and water resistance. Customers can order the new iPhone SE from May 14, 2020 at 9.00 a.m. to 27 May 2020 at 12.00 p.m. at https://dtac.co.th/s/pre-se and it will be available soon in dtac stores.

May 7, 2020 – With dtac callMe VDO, dtac is the first to launch a service that surprises callers with videos rather a ringing tone. A wide range of videos will be available for customers to choose from, ranging from chart-topping music videos to fun content from local creators. After a customer chooses a video, it then plays for callers to that customer’s number, instead of a ringing tone. Debuting with dtac’s Nong Tua d character, the launch marks a rise in short-form video as a means of self-expression and communication. dtac customers able to subscribe from many devices from a wide range of manufacturers. Lih Ren How, Chief Marketing Office at Total Access Communication Public Company Limited or dtac, said, “We’re in the age of short video, as seen on Instagram stories and TikTok. It was high time ringing tones finally catch up with this global trend and I’m delighted dtac is the first in Thailand to do this. Moreover, dtac callMe VDO comes at a time when calling one another is a critical way to stay connected to loves ones. We all need little things that can put a smile on our faces these days—which is what Nong…

April 30, 2020 – Total Access Communication Public Company Limited or dtac is supporting Thais returning to Thailand by offering free dtac SIMs with unlimited data for 14 days, allowing them to contact their families and loved ones during their two-week quarantine. The state quarantine is under the responsibility of the Ministry of Defense and Ministry of Public Health in consultation with staff from the Department of Disease Control who provide information on disease prevention and control. Returnees are monitored 24/7 by public health staff. On the 5th to 7th days of quarantine, they will be tested for COVID-19. If anyone is positive or meets the PUI criteria, they will be referred to a hospital determined by the MoPH for further diagnosis and treatment. On-Uma Rerkpattanapip, Head of Communication and Sustainability Division (middle) and Sukannee Lertsukwibul, Head of Prepaid Market & Product Division (right) at Total Access Communication Public Company Limited or dtac provided internet SIMs to returning Thais entering the 14-day state quarantine through a representative from the Ministry of Defense, General Raksak Rojphimphan, Director-General of the Office of Policy and Planning (left), who is responsible for theimplementation of the state quarantine.

April 20, 2020 – dtac, in collaboration with NBTC, offers free 100-minute voice call plan for 45-day usage. This is to continue dtac’s efforts in ensuring the company’s 20.6 million customers can stay connected when they need it most during this unprecedented crisis. How Lih Ren, Chief Marketing Officer at Total Access Communication Plc or dtac, said: “dtac is pleased to join the efforts in easing the financial burden of Thai people affected by the COVID-19 outbreak. In addition to this latest industry initiative, we’ve also lowered current price plans and increased the value of both prepaid and postpaid packages to benefit a wide range of customers, from students to small business owners, families or persons working from home” “In addition, our network teams are working 24/7 to boost the network capacity three times nationwide, with a focus on new high-traffic areas, such as hospitals and residential areas with numerous customers now working from home. At dtac, our promise to connect customers to what matters most is more critical than ever.” dtac customers can easily apply to the new offer of free 100-minute voice call service via USSD *170* followed by ID number, and press # before dialing. The measure…

Worry-free internet and productivity tools target SME needs April 14, 2020 – In an open-ended survey, dtac consulted over 700 people across nearly 50 businesses on their top needs during the COVID-19 crisis. What emerged is that smaller businesses are particularly unprepared for stable, effective work from home solutions. dtac is responding with new Business Survival Solutions to address these concerns. The top three most cited topics from interviewees were: Many employees do not have installed stable Wi-Fi or internet connections in their homes or in their hometowns. Lack of a stable internet connection at home makes effective remote work, such as video conferencing, unreliable. Employees expect their organizations to subsidize their home internet costs. Even employees with home internet are concerned their Wi-Fi is already overburdened by too many devices from the rest of the family. Hence the need for a dedicated “work-from-home” connection. The use of free applications for remote work has seen double- and triple-digit growth, with video conferencing massively increasing users’ data consumption. In addition to the need for larger data allowances for their employees, SMEs don’t always have Microsoft Office licenses to offer secure alternative to commonly used free apps to their employees. In response…

April 3, 2020 - The Permanent Secretary of the Interior Ministry has issued a memo to all provincial governors asking that they allow mobile operators to open shops in shopping malls, due to the critical nature of their services. Today, as per the exemption order given by certain provincial governors, dtac is reopening 80 shops at key locations. See the list at https://www.dtac.co.th/help/store-locations.html. In addition, the shops have upgraded their safety measures for customers and employees. Customers should also note that these shops will close at 6pm and all day on Saturdays and Sundays. Ms. Tipayarat Kaewsringarm, Chief Sales Officer, Total Access Communications Plc. or dtac said: “The Interior Ministry’s decision confirms what we already knew. Just like healthcare services, banks and supermarkets, mobile connectivity is absolutely critical to Thailand’s ability to function. Every month, 1.4 million people visit dtac’s shops. Some of them lack the know-how to use digital channels, particularly if they are older, and it is our duty to fully support them.” As always, dtac customers will be able to connect with dtac services through all online channels such as dtac app, which is available 24/7 for balance checks, price plan changes and add-on internet packages. The…

April 2, 2020 – dtac never stops taking care of customers by providing simpler and worry-free lifestyle at home to minimize the spread of COVID-19. Due to the current situations in Thailand, dtac has offered services and support that will bring convenient lifestyle to customers when staying at home. These offers and privileges are available for both prepaid and postpaid customers. Lih Ren How, Chief Marketing Officer at Total Access Communication Public Company Limited or dtac said, “dtac is always ready to support our customers during this difficult period, and help them stay at home safely. It is the reason we decided to launch the Happy@Home campaign to make our customers’ lives free from worries since internet usage is a basic requirement for studying or working from home. It is a necessary tool to provide convenience in daily life. Customers can order their food online, keep up with current situations on social media, and entertain themselves with movies, music, and video clips that will lessen their stress during this time.” dtac reward ‘Tam jai pak took wan suk’ delivers delicious experiences to your doorstep dtac reward ‘Tam jai pak took wan suk’ continues to deliver delicious treats from well-known restaurants…