Product & Services

Celebrate the Chinese New Year with new food and drink deals from dtac Reward’s “Tam Jai Pak Every Friday” 9 February 2021 – dtac Reward celebrates the anniversary of "Tam Jai Pak Every Friday” (Eat What You Want Every Friday) by giving away in-app Chinese New Year envelopes worth 10 million dtac Coins. All dtac subscribers will receive the red envelopes in the dtac app from 5-28 February. The Coins can be redeemed for discounts on GrabFood, free internet, and yummy deals every Friday from Dunkin' Donuts, After You, McDonald's, Family Mart, and more. The deals will start on 12 February for all dtac subscribers to take advantage of all month long. Mr. How Lih Ren, Chief Marketing Officer at Total Access Communication PLC or dtac, said, “Our customers are loving the dtac Reward Coins. Their use of these great deals and privileges grew by an average 300 percent per month since the launch in November. Thanks to the dtac Coins, both postpaid and prepaid users can now enjoy our 30,000 partner outlets nationwide in the easiest and most fun way possible.” In 2020, the dtac app grew by 1.3 million app users and is now used by around 60,000…

To support contact-free services and social distancing, dtac’s Chinese customers can now buy top-ups, apply for promotions, and check their usage balance with the dtac WeChat Mini Program. dtac also launched a new prepaid SIM for Chinese in Thailand with unlimited data and calls to China for free.   January 28, 2021 – dtac is now the first mobile network operator in Thailand to offer prepaid top-ups via the WeChat Mini Program. Developed in response to COVID-19, the service will allow Chinese residents and long-stay visitors to use dtac services safely and contact-free. dtac also launched a new prepaid SIM exclusively for Chinese nationals residing in Thailand featuring unlimited data and free calls home to China. These initiatives reiterate dtac’s connectivity leadership position for Asian expatriates. Mrs. Sukannee Lertsukwibul, Head of Prepaid Market at Total Access Communication PCL or dtac, said, “Despite the COVID-19 situation preventing most Chinese tourists to visit Thailand as usual, dtac has not stopped improving our services. There are still many long-stay visitors and residents in Thailand and, due to the epidemic, we want to help them make safe transactions directly from their mobile device. With the WeChat Mini Program and a new prepaid SIM exclusively…

13 January 2021 - In response to the new wave of COVID-19 infections which began in mid-December, dtac has been continually innovating on how it supports customers’ ability to stay safe yet productive.  Work-from-home and social distancing have made mobile connectivity a critical service. dtac has responded with network upgrades, more affordable data plans and new cloud services. A New Network for the New Normal How Lih Ren, Chief Marketing Officer at Total Access Communication Plc or dtac, said: dtac, saw data usage grow even faster in rural and residential areas compared to the Bangkok Metropolitan Area and major cities. dtac customers consume more internet usage, 5% from April 2020, particularly in the eight months ago dtac customer usage Online Shopping increase 135%, Game 61%, Chat app. 7% and Streaming 4% respectively.The new usage patterns led to dtac adding sites in new high-traffic areas and the deployment of Massive MIMO technology, which can triple capacity. Moreover, dtac has begun offering services on 700 MHz, which is critical for indoor and outdoor coverage, making it perfectly suited to the rising use of data in homes and in the provinces. Emphasis in the network rollout was made in areas where social distancing,…

15 December 2020 – Thailand’s small and medium enterprises have had to leapfrog into advanced connectivity solutions due to the unprecedented challenges of 2020. Without the IT teams or budgets of large enterprises, they must keep their employees and customers safely connected, collaborate in the cloud and maintain uninterrupted digital lines of communication. One such company is Tanakul Workgroup, specializing in custom signage and exhibition space design. Their work requires holding to tight deadlines and working across multiple locations. With the additional pressure of social distancing, they turned to the WorryFree solutions from dtac business to digitalize their operations. Sermsak Sripongtanakul, Managing Director of Tanakul Workgroup, said, “Tanakul Workgroup is an SME with expertise in product displays, event and exhibition design, interior architeand commercial signs. For the past two decades, we’ve continually raised our standards and have worked with many organizations both in Thailand and overseas. Due to short deadlines, a large part of our work is carried out at night. For some projects we even have to build a temporary office at the site. So there is a constant need for round-the-clock mobile connectivity between our team members, in order to share large files or conduct video conferences.” Founded…

With this ‘Jaidee Recommends Transferring Money to Cambodia’, sending money home just got a whole lot more convenient, secure and faster for dtac’s Cambodian customers 10 December 2020 – ‘Jaidee Recommends Money Transfer Service to Cambodia’ service allowing international money transfers from Thailand to Cambodia. In partnership with e-money platform T2P, it provides a convenient, fast, and secure alternative to the informal channels which migrants often rely on. Instead, payees can get their money at Wing counters which have over 5,000 locations in Cambodia. Sukannee Lertsukwibul, SVP Head of Prepaid Market & Product Division at Total Access Communication Public Company Limited or dtac, said, “dtac is aware that our customers have to deal with a difficult economic situation right now. Therefore, we’ve adjusted our Jaidee offerings to bring them very practical benefits. ‘Jaidee Recommends Money Transfer Service to Cambodia’ service is offered at very reasonable prices and is far more reliable than informal channels.” Mobile phone retail shops all over Thailand can become partners, offering their Cambodian customers the option to top up and transfer money home. dtac is also reaching out to employers of Cambodian migrants who would like to introduce the service to their employees. They can contact…

Digitalizing healthcare and making it more accessible to low-income earners, dtac and insuretech startup Sunday Ins add pharmacy chains Fascino and Bangkok Drugstore to the Jaidee Pharmacy network  24 November 2020 – dtac Prepaid is expanding its Jaidee Pharmacy discounted rates and mobile access to licensed healthcare professionals nationwide. In collaboration with insuretech startup Sunday Ins, and franchise networks Fascino and Bangkok Drugstore, the agreement adds over 200 pharmacy outlets for a total of over 600 pharmacies now participating in Jaidee Pharmacy. All of the pharmacies within the alliance are government licensed, improving access to authentic medication and advice from medical professionals. Jaidee Pharmacy also brings neighborhood pharmacies into the digital and mobile arena, by making them accessible via new channels that blend online and offline services. Mrs. Sukannee Lertsukwibul, Head of Prepaid Market of Total Access Communication PCL or dtac, said, “dtac Jaidee Pharmacy helps our customers save money and it ensures they get real medication from licensed professionals. In the current economic climate, dtac believes it’s essential to help our customers to live healthily and save money. Our new partnership will make Jaidee Pharmacy even more accessible, with our ultimate ambition being to have a Jaidee Pharmacy partner…

23 November 2020 – dtac today is launching a new triple-value campaign for prepaid users of any network. The brand name devices on offer are eligible for the Shop & Payback tax rebate scheme, in addition to unlimited 4mbps internet and free calls to any network (up to 15-minutes at a time). The triple benefit of a steeply discounted device, free calls and free internet, is available in 24-month installments starting at only 333 Baht per month. Mrs. Sukannee Lertsukwibul, Head of Prepaid Market at Total Access Communication PCL or dtac, explained, “A working smartphone and unlimited internet are essential to economic survival during these difficult times. dtac Prepaid is looking for solutions to make the triple benefit of a device, free internet and free calls more affordable than ever, with prices as low as B333 per month. This is our commitment to ensuring our prepaid customers remain connected at all times.” Moreover, dtac is ensuring the 24-month plan is available to those without credit cards. The triple benefit offer will be available on cash cards from Krungthai Card PLC, Siam Commercial Bank, United Overseas Bank, Citibank and Kasikorn Bank (see details below). Offers begin 23 November 2020 until 31…

20 November 2020 - dtac will offer the new iPhone 12 lineup, including iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12, and iPhone 12 mini. With a beautiful new design, iPhone 12 models feature unparalleled new camera systems, the new Ceramic Shield front cover, edge-to-edge Super Retina XDR displays for a more immersive viewing experience, and Apple-designed A14 Bionic chip, the fastest chip in a smartphone. Customers will be able to order iPhone 12 models beginning on November 20, 2020, with availability on November 27, 2020. For complete pricing and availability details, please visit https://www.dtac.co.th/apple/iphone-12.html. With an all-new design and support for 5G, the 6.1-inch iPhone 12 Pro and 6.7-inch iPhone 12 Pro Max1 push the boundaries of innovation for users who want the most out of iPhone, with iPhone 12 Pro Max offering the largest display ever on an iPhone and the highest resolution at nearly 3.5 million pixels for a remarkable, true-to-life viewing experience. iPhone 12 Pro models are available in four stunning stainless steel finishes — graphite, silver, gold and pacific blue — and introduce an immersive edge-to-edge Super Retina XDR display, industry-leading IP68 water resistance2, and the new Ceramic Shield front cover, which provides the…