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Press Releases | dtac blog - Part 43
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Press Releases

dtac and Telenor first telco to launch digital solution with Google for Android users to ease data top-up

January 7, 2019 -  dtac and Telenor Group is working closely with Google to make it easier for dtac and Telenor’s subscribers to manage their mobile data usage and price plans. Through the new Mobile Data Plan functionality in Android, dtac and Telenor subscribers can manage their mobile data plans and receive relevant alerts when the user experience may be impacted by for instance low data balance. More and more time is spent using Internet on mobile devices. As customers reach the limit or expiration of their mobile data plans, connections are turned off, speeds are reduced, and it ultimately results in a poor experience. With Mobile Data Plan directly from Android, customers can manage their mobile plans, receive useful notifications such as when they need to update their data plan, and also see and purchase relevant offers tailored to their mobile usage, all directly from Android, without having to install an app. First telcos in the world Telenor Group companies dtac in Thailand and Digi in Malaysia are the first telcos in the world to launch the feature. “This will provide our customers who use Android devices with a better experience in managing their mobile data usage, more personalized offers,…

dtac reveals the data usage during the New Year of 2019, “Bangkok” has the highest usage amount, while “Facebook” is the most popular application

January 1, 2019 – dtac reveals the mobile internet usages during the New Year of 2019. The data usage is lively, with Bangkok has the highest usage. Moreover, with Facebook as the ranked most popular application during the festival. With this opportunity, dtac is using the Massive MIMO 64x64 to support the crowded area for the better experiences of the customers during the countdown. Mr. Prathet Tankuranun, Chief Technology Officer, Total Access Communication PLC. or dtac  said that “During New Year Festival 2019, dtac has deployed the Massive MIMO 64x64, the modest technology supporting 4G TDD on 2300 MHz, to serve the high-speed Internet in the Festival’s areas, such as CentralWorld, Megabangna, andBalihai Bay Pattaya. Massive MIMO 64x64 is the leading technology that will bring mobile internet to 5G era, which is designed to support the transmitting of the mobile devices and increasing the capacity, including reducing the congested issue in the crowded area.” Moreover, dtac ensures the better experiences for its customers during 2019 New Year Festival by deploy mobile vehicles and small-cell antennas to boost its network capacity at key locations holding New Year’s celebration events across Thailand, as well as the 24-hours special team to support its services. “During the 2019 New Year…

dtac TriNet receives 900 MHz and 1800 MHz licenses

December 18, 2018 – Today, dtac TriNet received spectrum licenses for the 900 MHz and 1800 MHz bands from the National Broadcasting and Telecommunications Commission (NBTC). dtac had won the licenses for 1800 MHz and 900 MHz in auctions held by the NBTC in August and October, respectively. dtac now holds a complete spectrum portfolio including both low-band and high-band frequencies, forming a total of 110 MHz bandwidth with 70 MHz used for downlink. This is a great day for dtac’s customers. dtac now has the most download capacity per customer in the market, which can match their needs for a high-speed internet experience, be it watching high-definition video or browsing the web. As dtac continues to roll-out and upgrade our network nationwide, dtac network experience will continue to improve every day. dtac’s 28-year concessions for 1800 MHz and 850 MHz expired on September 15, 2018. The newly acquired licenses on 1800 MHz and 900 MHz therefore mark the end of dtac’s transition from a concession regime (with CAT) to a license regime. The transition was accomplished without any service disruptions despite its complexity and scale. dtac customers are now assured that dtac can offer continuous nationwide coverage, even in remote areas,…

dtac will never stop – promising to its customers as for Celebrating the end of the year and ready to support the high demand during new year celebration 2019

December 17, 2018 – dtac CEO leading the team of dtac to promise that we will never stop, and will always develop and come up with new innovations for its customers. Preparing for the high intensity of the usage during the New Year Festival. “We will never stop” will not be the promise only from Alexandra Reich, CEO of Total Access Communication PLC or dtac, but it will also become the promise of all of dtac employees under the leading of their CEO to their customers. For example, the marketing staff promise that they will never stop new idea to be better products to their customers, the sustainability staff will never stop to come up with the technology that can benefit the community, the call center staff will never stop to smile to their customers, the service hall staff will never stop to provide the best services, the network staff will never stop to improve the network to become better. Moreover, dtac promise that it will never stop taking care of its customers during the New Year Festival. dtac is preparing its network for heavy traffic on New Year holidays to ensure customer confidence during their trips and vacations. dtac sets up…

dtac launches End of Year promotions for current customers with hot deals for popular smartphones starting at 990 baht

November 30, 2018 – dtac expresses appreciation to current customers with ‘Super Speed Super Sale’, End-of-Year sales for postpaid customers who have been with dtac for at least 18 months. Customers can buy a new smartphone starting only 990 baht without any advance payments. These smartphone hot deals has started on November 15, 2018 to January 3, 2019. Hot deals for 11 popular smartphones. Terms and conditions must apply. VIVO 81i only 990 baht from 4,499 baht. Wiko View2 Plus only 990 baht from 4,990 baht. Huawei Y7 Pro only 990 baht from 4,990 baht. Huawei Nova3i only 2,490 baht from 8,990 baht. Huawei Y9 (2019) only 3,490 baht from 6,990 baht. VIVO V11i only 3,490 baht from 9,999 baht. OPPO F9 only 4,490 baht from 10,990 baht. Samsung Galaxy S9 (64GB) only 13,950 baht from 27,900 baht. Samsung Galaxy S9+ (64GB) only 15,950 baht from 31,900 baht. Samsung Galaxy S9+ (256GB) only 18,950 baht from 37,900 baht. Samsung Galaxy Note9 only 23,900 baht from 33,900 baht. Super special deal!!! Purchase Samsung Galaxy Note9 for only 23,900 baht, get a Samsung 32-inch Smart TV (9,990 baht retail price) for free. Hot deals for popular smartphones are available now at dtac center…

dtac steps up fight against corruption with new Code of Conduct

Dec 7, 2018 - dtac has launched a stricter Code of Conduct with an expanded scope encompassing dealings with both public officials and business partners. It reaffirms the need for high ethical standards against all forms of corruption on the occasion of the UN’s International Anti-Corruption Day to be celebrated globally on December 9th. “On the occasion of the United Nation’s annual International Anti-Corruption Day, dtac is reiterating its resolve to join the global fight against corruption. We firmly oppose corruption in all forms and we are committed to doing business in accordance with the highest ethical standards,” said Ms. Alexandra Reich, Chief Executive Officer at dtac. To support this effort, dtac has tightened and relaunched its Code of Conduct, outlining how dtac employees and business partners must behave responsibly, ethically and in full compliance with local law. The Code is the foundation of dtac’s corporate culture and sets out its high standards of integrity on how the company does business. Striving to raise the standards will make the business more sustainable. The Code Principles define the core of business conduct, which are: We play by the rules We are accountable for our actions We are transparent and honest  We speak…