Press Releases

Switching off by switching on: Consumers in Asia are turning to their mobiles to boost leisure pursuits – Telenor Asia study

Socialising online is the top use of the mobile phone, with mobile investing and social gaming set to grow. Online gaming goes mainstream due to mobile access. A staggering 80% of respondents play mobile games and one in three play every single day. More than half of Gen-Zs surveyed said that using their mobile phones for learninghas significantly improved their quality of life. February 6, 2023 – People across Asia are increasingly switching downtime pursuits into ‘up-time’ opportunities, according to the latest installment of a study into people’s Digital Lives by Telenor Asia. In Asia, people are socialising more online than they do in-person. Nearly half of the respondents said they meet new people regularly online and three-quarters of them expect to spend even more time socialising via social media apps in the coming years. People are also spending a good chunk of their leisure time tapping into mobile technology for online investing, social gaming as well as on-the-go learning apps and podcasts. In Thailand, the pandemic has led to a sharp increase in the time Thai people spend socialising online, which is seen as a positive development by the people we asked. 66% regularly meet new people online (47%…

A resilient performance in 2022 driven by strategic priorities despite a challenging external environment

31 January 2023 – Total Access Communication PLC., or dtac, reported ongoing growth momentum in subscriber acquisitions driven by improved network experience leading to better coverage. With ongoing efficiency measures and disciplined cost management, the company continued to deliver a solid EBITDA margin amidst increasing macroeconomic challenges. Sharad Mehrotra, dtac’s Chief Executive Officer, said, “dtac delivered a resilient performance in 2022 in the face of external challenges. In an already slow post-pandemic economic recovery, we faced increasing macroeconomic pressure from rising inflation and aggressive competition. Despite the external hurdles, dtac remained focused on delivering on its strategic ambitions for 2022. In our commitment to provide customers with a reliable network and improved experience, we continued to deploy low-band, adding over 6,300 new sites in the year, resulting in better indoor coverage, faster speed and improved connectivity. dtac’s Net Promoter Score (NPS) improved from 2021, while we registered lower network-related complaints. As a result of the better network experience, usage on both 4G and 5G continued to improve. dtac added 106,000 new subscribers in Q422, reaching a total of 21.2 million, an increase of 0.5% QoQ.” Nakul Sehgal, dtac’s Chief Financial Officer, said, “As a customer-centric challenger, dtac continued to deliver…

dtac Is Here to Stay, Offering Tons Of Freebies and Goodies This Chinese New Year

19 January 2023 – dtac remains committed to delivering great value to customers, and for the upcoming Chinese New Year we are offering tons of “Ang Pao” or “red envelopes” of freebies and goodies to help you ring in the Chinese Year of the Rabbit. Mr. How Lih Ren, Chief Marketing Officer at Total Access Communication PLC or dtac, said, “the merger of dtac and True is expected to be completed within this first quarter with no impact to dtac customers. The dtac brand will continue stronger than ever, and we will continue to abide by our Customer Centric principles and empower you to live the life you truly want with even more offerings. For this Chinese New Year, dtac wishes everyone the best of luck and prosperity all year long. To kick-off with the auspicious Golden Year of the Rabbit, dtac is giving away Ang Pao – freebies and goodies.” 1.For astrology fans: Free fortune telling and lucky number checking Check for your lucky mobile number with Archarn Chang – Tossaphon Sritula. Free fortune telling with renowned fortune tellers with expertise in lucky colored stones, palmistry, tarot cards, Thai numerology, and runes. Free prosperity golden leaf from the famed…

4 Must-Know Terms about Online Child Sexual Exploitation

The more advanced digital technology is, the severer online threats become. Ranking among these intimidating threats is “Online Child Exploitation”, which is considered a form of human trafficking. It is a grave crime because it hurts the rights, liberties, dignity, and security of another human. A common output of online child exploitation is Child Sexual Exploitation Material (CSEM). Such material features a sexual violation of or sexual activity with children, including naked or semi-naked bodies of the young victims. Created for sexual purposes, CSEM covers virtual child pornography too. Even though virtual pornographic images of children do not directly harm them, these materials adversely affect them because of many reasons. Firstly, virtual child pornography may be used to groom children for sexual exploitation. Secondly, the market for materials featuring sexual torture against children will continue for as long as such things persist. Thirdly, virtual child pornography may foster culture of tolerance towards online sexual exploitation of children or pedophile demand. To mark National Children’s Day 2023, dtac Safe Internet would like to bring the following four terms to the attention of children, youth, and their parents so that they get some ideas about how the ill-intentioned have lured their young…

The dtac brand under the new company continues to grow beyond connectivity

Customers can enjoy a broader and more integrated product and service portfolio with seamless experiences Additional services including broadband internet, pay TV, and digital services Better 5G experiences and WiFi hotspots nationwide The major shareholders, Telenor and CP Group, aim for an equal ownership stake of around 30 percent in the new company January 13, 2023 – dtac is moving forward with the amalgamation process after the Boards of Directors of each of True and dtac called for a joint shareholder meeting in February, which should allow the companies to complete the transaction within the first quarter of 2023. Under the new company, dtac customers will be able to enjoy a broader portfolio and additional benefits, including improved 5G coverage, ultra-high-speed broadband internet, and enhanced service experiences. After the amalgamation is complete, the dtac brand will continue to operate separately in the market. The dtac brand under the new company will continue to offer existing products and services as well as a broader portfolio of attractive and accessible products and new service innovations that meet specific needs of customers, including mobile, broadband internet, pay TV, and digital services. Better 5G and WiFi Experiences Nationwide The dtac brand under the…

The Board of Directors of True and dtac have approved to convene the joint shareholder meeting on the amalgamation

January 12, 2023 - True Corporation (“True”) and Total Access Communication (“dtac”) have today notified the Stock Exchange of Thailand that the board of directors of the two companies have approved to call a joint shareholder meeting (“JSM”) on 23 February of 2023. The Joint Shareholder meeting will consider and approve corporate matters related to the amalgamation. The parties aim to complete the transaction within the first quarter of 2023. Until the amalgamation is completed, both companies continue to operate separately. The suggested name of the amalgamated company will be True Corporation Public Company Limited. True and dtac are both strong brands in the mobile telecommunications space, with the True brand having additional existing positions and recognition in broadband and TV distribution. dtac will continue as a separate brand, offering consumers a broad choice of services with highly competitive offerings. The Board of Directors of True and dtac have proposed for the JSM to elect Mr. Suphachai Chearavanont, Mr. Jørgen Arentz Rostrup, Prof. Dr. Kittipong Kittayarak, Mrs. Kamonwan Wipulakorn, Mr. Kalin Sarasin, Mrs. Pratana Mongkokul, Mr. Adhiruth Thothaveesansuk, Dr. Gao Tongqing, Mrs. Tone Ripel, Mr. Lars Erik Tellmann and Dr. Teerapon Tanomsakyut, as board of directors of the new amalgamated…

dtac Safe Internet Joins Forces with BMA, TICAC in Educating Students for Prevention of Online Child Exploitation

20% of children are at risk of being exploited online. Thailand ranks 2nd in the world on online sexual exploitation of children, with the number of dark webs growing by five times. 9 January 2023 – dtac has joined forces with the Bangkok Metropolitan Administration (BMA) and the Thailand Internet Crimes Against Children (TICAC) Taskforce in a school tour to educate students at BMA-run educational institutes about online risks. The tour kicked off after findings show 20 per cent of Thai children are at risk of being sexually exploited online. Across the world, Thailand ranks 2nd when it comes to the percentage of online exploitation of children. Some Thai youngsters have exposed images of themselves online for money, poignantly exposing inequalities in the country. Over 2023, dtac aims to educate senior primary students across Thailand about online-exploitation threats via dtac Safe Internet project. Thai Children are at Risk Police Colonel Runglert Kantajan, superintendent of the TICAC Unit, said in his capacity as the head of the TICAC Taskforce that there were big risks of online child exploitation in Thailand. The report by National Center for Missing & Exploited Children (NCMEC) shows a significant increase in reports of Child Pornography detection…

dtac TriNet Pays Installments for 700 MHz and 900 MHz Spectrum License Fees

January 6, 2023 – dtac TriNet paid the 3rd installment for the 700 MHz spectrum license fee, for a sum of THB 1,881,488,000 including VAT, together with a bank guarantee covering the outstanding balance of THB 6,585,208,000 including VAT. The company also paid the 5th installment for the 900 MHz spectrum license fee, for a sum of THB 4,072,848,000 including VAT, together with a bank guarantee covering the outstanding balance of THB 10,385,762,400 including VAT. The payments were made to the NBTC on 6 January 2023. dtac has deployed its 700 MHz low-frequency band nationwide to expand coverage and capacity of its network as part of a strategy to bring high-speed internet for an enhanced customer experience. dtac focuses on continually improving and developing its network for high-speed internet services and expanding its network for increased coverage. So far, dtac has installed more than 18,800 base stations on its 5G 700 MHz network as of Q3/2022, making 5G available in all 77 provinces of Thailand. Mr. Sharad Mehrotra, Chief Executive Officer of Total Access Communication PLC or dtac, said, “dtac aims to develop our network, offering low, medium, and high spectrum bands to improve efficiency and coverage for a superior…

dtac Unveils Most Popular New Year’s Eve Destinations and Apps

January 1, 2023 – dtac unveils top 10 most popular destinations, 10 provinces with the highest data usage, and 10 most frequently used apps on New Year's Eve 2022. The records show that peak data usage occurred between 20:00 – 21:00 hrs. on December 31. Mr. Prathet Tankuranun, Chief Technology Officer at Total Access Communication PLC or dtac, said: “We look at customer usage data in order to understand how we can further enhance the customer experience. Thai people often travel to rural areas during the New Year holidays and send new year wishes messages to their friends and family while traveling. To prepare for the increase in usage during the holiday season, dtac has boosted its network coverage nationwide while providing 24/7 network and customer service.” dtac’s Top New Year Festival Mobile Data Usages: Top 10 destinations with highest number of tourists and visitors (including people who visited their hometown): 1. Nakhon Ratchasima 2. Ubon Ratchathani 3. Buriram 4. Sisaket 5. Phetchabun 6. Khon Kaen 7. Surin 8. Nakhon Sawan 9. Roi Et and 10. Chaiyaphum. According to mobility data between 26-30 December 2022. Top 10 provinces with the highest data usage: 1. Nan 2. Uthai Thani 3. Phetchabun…

dtac Bolsters Network Coverage For The New Year Holidays Across Thailand

December 27, 2022 – dtac readies its network for the New Year holiday season with high-speed internet connectivity for celebrating travelers. Primary and secondary destinations across Thailand are expected to receive a high number of both Thai and foreign visitors – including digital nomads who work from anywhere online. Mr. Prathet Tankuranun, Chief Technology Officer at Total Access Communication PLC or dtac, said, “December is a popular month with Thai holidaymakers, especially on extended weekends. The reopening of our borders to foreign visitors helps boost the number of travelers, especially digital nomads whose digital lifestyle harmonizes traveling with work anywhere in the world thanks to internet connectivity. dtac has prepped its network to ensure reliable high-speed internet across the country with 24/7 support to help facilitate customers celebrating the Year of Rabbit.” To help ring in 2023, dtac is bolstering its network to ascertain reliable and speedy connectivity for all celebrating this festive season. dtac’s 700 MHz 5G network already covers all 77 provinces of Thailand since H1/2022 with the addition of over 18,800 base stations (as of Q3/2022). dtac sees a rising trend in Work From Anywhere in Thailand, as Chiang Mai was recently ranked 3rd globally among the…

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