Press Releases

dtac collaborates with Department of Empowerment of Persons with Disabilities and National Association of the Deaf in Thailand to Launch Inclusive Services for Persons with Disabilities

Mar 15, 2022 - Continuing its mission of digital inclusion, dtac today launches a series of initiatives for persons with disabilities, so that more people can access the benefits of the digital world. Under the concept of Go Beyond (Dis) abilities into possibilities together, dtac collaborates with the Department of Empowerment of Persons with Disabilities and the National Association of the Deaf in Thailand (NADT), to roll out data packages, trainings, and support services that help ensure more equal access to digital connectivity. Watch the Online video Go Beyond (Dis) abilities into possibilities together dtac’s first initiative involves thoughtfully designed mobile packages for persons with disabilities and their caregivers. Based on dtac insights, hearing impaired users rely heavily on the internet and data plans to connect with others, be it through video calls, messaging applications, or social media platforms. These new packages are aimed at better serving their needs at affordable price points. For instance, customers who purchase the 99 baht pack receive 4G of data, while the 249 baht pack provides unlimited data at a speed of 4 Mbps. In addition, dtac also extends a 15% discount for dtac dSurance. For its second initiative, dtac Net for Living (ดีแทค เน็ตทำกิน) has partnered with…

dtac Launches “dtac Safe” Service to Safeguard Thai Internet Users from Surging Cyber Threats

10 March 2022 – dtac is committed to being a safe and reliable internet service provider under the strategy “Fast Forward Digital” and aims to provide inclusive digital transformation for Thai people equally and securely. To this end, dtac has launched “dtac Safe” a new cybersecurity service for dtac subscribers that provides security against increasingly widespread cyber threats in the booming digital era. ThaiCERT says that in 2021, Thais will face 2,250 cyber threats of all kinds. More than 700,000 IPs in Bangkok alone were infected with malware*. These threats have resulted from a rise in digital access among Thai users without sufficient knowledge around safeguarding against constant vulnerabilities and threats. dtac Safe service promotes confidence in the digital era dtac Safe is a new cybersecurity service on the dtac app. dtac Safe is the latest innovation of the Beyond Mobile Connectivity services. It offers cloud-based security against a wide range of cyber threats, including malware, viruses, phishing, ransomware, botnets, and command & control attacks on compromised servers. dtac Safe alerts customers of malicious websites and prevents access whenever a link is found to pose a cyber threat or is censored. The service also updates automatically, requiring no user input.…

dtac Goes Beyond Mobile Connectivity With Comprehensive Digital Services

https://youtu.be/WRO8PqvvIbg Launches “dtac Safe” cyber security service for worry-free digital service, “dtac Gaming SIM” for unbeatable gaming experience, and "Pay Via dtac" to unify all billings into one convenient, secure bill with simple payment options. Introduces major upgrade to “New dtac App, Now for everyone" to serve as a digital lifestyle companion that delivers unmatched and personalized services and rewards 2 March 2022 – With its Fast Forward Digital strategy, dtac’s comprehensive digital transformation has led to significant growth over the past year – with 700,000 new customers adding to the company’s 6.7 million digital monthly users. To keep the momentum going in 2022, dtac is launching several new Beyond Mobile Connectivity services for the contemporary digital era: dtac Safe, dtac Gaming SIM, and Pay Via dtac. Moreover, dtac opens up new Beyond Mobile Connectivity services to Thai users via the comprehensive “New dtac App, Now for everyone”. The new version of the dtac App now supports 4 different languages – Thai, English, Burmese, and Cambodian – and supports a variety of lifestyle and payment needs. Mr. How Lih Ren, Chief Marketing Officer, Total Access Communication PLC or dtac, said, “The introduction of new digital services for consumers…

No More Interruption When Data Plan Runs Out While Using Facebook dtac Launches Facebook Mobile Center and Text-Only Facebook

dtac Launches Facebook Mobile Center and Text-Only Facebook 28 February 2022 – dtac is forging ahead towards digital growth by partnering with Meta to launch Facebook Mobile Center and text-only Facebook. Facebook Mobile Center is a customer engagement channel within the Facebook app that dtac is launching to provide its customers with seamless mobile data purchasing and customer service experiences. Within Facebook Mobile Center, dtac customers will be able to check their balances, explore and purchase data packages, check out special promotions, chat with dtac customer service agents and more, without leaving the Facebook app. Text-only Facebook enables dtac customers to stay connected with a text-only version of Facebook and Messenger when they run out of data until they can top up their data balance again. With text-only Facebook, dtac customers can message, post, comment, like or share text-based content with their friends and families without consuming their data bundles. Mr. How Lih Ren, Chief Marketing Officer, Total Access Communication PLC or dtac, said, “dtac is launching Facebook Mobile Center, an interactive communication channel in the Facebook app, to connect mobile subscribers with smooth transaction functionalities. We are also introducing text-only Facebook to help our customers stay connected, even when…

Hilltribe craftswoman turns social commerce pro

This hilltribe entrepreneur’s online marketing skills helped revive her community’s ancient crafts and send her kids to school. Every year, the Lahu, a hilltribe of Northern Thailand, gather at a village square in meticulously embroidered clothes and intricate ornaments to celebrate their new year festival, Kin Wo. They also carry bags featuring intricate embroidery, brightly colored pom-poms and stylized bottle gourds, which are symbols of prosperity and abundance. “These bags have been closely associated with the Lahu. Initially, they were created for household use. When local women did not toil in the fields, they spent their free time during a dry season weaving and making bags, similar to Isan’s traditional weaving culture.” Benjalak Jahae, a member of the Red Lahu tribe in Ban Pang Makham Pom, a small village located in Chiang Mai, told dtacblog. She is also a Lahu totebag maker, who participated in dtac Net for Living’s digital upskilling program. The Cycle of Uncertainty In the old days, most hilltribe villagers in the North were farmers. They grew rice, corn, and vegetables. Some raised livestock and foraged food from the forests. However, in the face of growing urbanization and volatile crop prices, many of them decided to head…

Interior Design Firm Wongpe Studio Grew Business by Moving Workflow to the Cloud with dtac Business WorryFree Plus Pro Package

25 February 2022 – Wongpe Studio, the only interior design firm in Thailand specializing artificial plans, turned over a new leaf by moving over to the cloud. Wongpe Studio now works with the cloud-based dtac Business WorryFree Plus Pro, a comprehensive communication package complete with Google Workspace, one of several Business-to-Consumer (B2C) solutions by dtac Business. A heartwarming story, this small enterprise case also highlights important lessons in digital transformation: flexibility, adaptability, and speed. The eco-friendly green alternative Mr. Kittikhun Lertprayoonmitr and Mr. Yossapak Chongcharoenjai founded Wongpe Studio in 2016 as an interior design firm. They were responding to a rising trend around the world towards greener building interiors, such as Singapore’s Changi Airport which wows visitors with a lush green oasis. At that time, the trend had yet to catch on in Thailand because using real plants indoors was challenging to maintain. The duo addressed this barrier by using artificial plants. Not only do Wongpe Studio’s modern artificial plants render realistic, natural-looking green areas, they are also made of recycled materials and dyes, and are themselves recyclable, minimizing concerns around sustainability and waste. “Many studies show that even artificial plants can have a positive impact on people’s mental and…

dtac Board of Directors approves amalgamation with True

dtac continues its normal operations and will run its business independently until completion of the merger transaction, expected within 2022 18 February 2022 – Following a period of due diligence, Total Access Communication PLC., or dtac, announced that the Company’s Board of Directors has approved the amalgamation with True Corporation Public Company Limited, or True, and approved for the Company to enter into an agreement with True to create a new telecom-tech company. The transaction is subject to approval by the shareholders of both companies as well as customary regulatory approval. There is no impact to customers. dtac continues its normal operations and will run its business independently until completion of the merger transaction, expected within 2022. Through a merger of equals, the parties aim to create a telecom-tech company poised to meet increasing customer expectations as well as the challenges of fast-paced global market disruptions. The new company will offer customers improved 5G coverage with better network quality, reliability and speed, as well as value-driven services with improved customer care. The new company will contribute to Thailand’s efforts towards becoming a regional technology hub by introducing global technology advancements into attractive services and higher-quality products while creating employment opportunities…

dtac Safe Internet shares perspectives of 5 fighters for youths to stay safe online on #SaferInternetDay

Safer Internet Day is observed every year on Tuesday of the second week of February with the aim of raising awareness of the importance of internet safety and calling upon all stakeholders to join together to make the internet a safer and better place for all, especially for children and youth. This year it falls on the 8th of February 2022. The dtac Safe Internet initiative, now in its 6 year, is committed to building digital resilience for schoolchildren through various platforms including the Young Safe Internet Leader Camps and the 72-hour crowdsourcing platform where teenagers came together to devise solutions against cyberbullying. To celebrate this occasion, dtacblog spoke to five social partners of dtac Safe Internet who fight against hidden threats in the online world to keep children and youth safe. Pol Col Morakot Saengsakoo: The guardian of young hearts A police officer who is taking care of the broken hearts of children who have been abused by adults, Pol Col Morakot Saengsakoo is one of the Thailand Internet Crimes Against Children (TICAC) Task Force and a speaker on Online Privacy & Sexual Abuse in a course over dtac's Young Safe Internet Cyber Camp. He recalls that his mission…

Ministry of Industry and dtac to revitalize tourism and rural entrepreneurs of 152 Creative Industry Villages

https://youtu.be/cArjGzJii-U February 7, 2022 – The Ministry of Industry and dtac today signed a memorandum of understanding for 152 communities to harness cultural tourism and digital technology to lift individual incomes and local economies. The program, dubbed Creative Industry Village, is expected to last two years and generate 250 million baht in revenue. dtac is supporting the initiative with digital training under the dtac Net for Living program. Rural entrepreneurs will be equipped with online marketing skills, such as product photography and social commerce, to grow new income streams. dtac is also expanding its network of 700 MHz to the targeted villages, ensuring they have suitable voice and data services. Thirdly, dtac will promote the villages’ entrepreneurs to its 19 million customers through its dtac reward program. Under the public-private partnership, the Ministry of Industry expects to increase the number of tourists to rural destinations by 68 percent and boost sales of locally-made products by 76 percent. Ms. Warawan Chitaroon, Deputy Permanent Secretary of the Industry Ministry, said “The government realizes the important role of villages to the national economy. The Ministry of Industry plans to promote 152 potential villages under the Creative Industry Village or CIV scheme in an…

Telenor teams with AWS to accelerate modernization of telecommunications

Telenor expands cloud-based core network innovation and creates new 5G and edge services for customers As part of the agreement, Telenor and AWS will invest in joint go-to-market activities in select industries—such as manufacturing, supply chain and logistics, and automotive—to enable more 5G and edge services for customers. Working with existing customers to demonstrate the possibilities of cloud-based resources, Telenor will scale its cloud footprint, while innovating to develop new services that use a combination of the most advanced and secure cloud technologies from AWS. The agreement further expands the existing collaboration between both companies, with Telenor also becoming a member of the AWS Partner Network. Working with AWS, Telenor has already implemented an entire mobile core, running in the cloud, for Vimla—Telenor’s virtual mobile network operator brand in Sweden. Running on AWS, Vimla’s mobile core is scalable, programmable, and employs self-service APIs, enabling Vimla to create simple, innovative and valuable services for its customers. Vimla uses a wide range of AWS services, including Amazon ElastiCache, AWS Lambda, AWS Transit Gateway, and others to help scale elastically and provide a better service to more customers. The new cloud-based mobile core at Vimla is developed and managed as-a-service by Working Group…

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