During the pandemic, Ms. Tewarak became aware of the importance of online platforms. She started developing online channels for her farm around 2017 when she attended the digital-marketing course offered by the Young Smart Farm project, a collaboration between the Department of Agricultural Extension and dtac. Back then, she did not really believe that online distribution would generate significant income.
But in 2019, Ms. Tewarak started exploring and learning about digital marketing. Her efforts paid off, with half of her mangoes sold via an online platform. That year, she also joined the Big Mango Field Group – a grouping of mango farmers in Bang Khla district that aimed to increase farmers’ bargaining power in price negotiations. However, since early 2021, wholesalers had stopped buying mangoes altogether during lockdowns. This forced Ms. Tewarak to sell online, where she has sold more than 12 tons of mangoes.